Return Policy Page

Return Policy

1. Introduction

Thank you for shopping at ZYRIC. We strive to ensure that our customers are satisfied with their purchases. If you are not entirely happy with your purchase, we’re here to help. This Return Policy outlines the terms and conditions for returns and refunds. product will be returned within 7 days.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging with all tags, labels, and accessories included.
  • The return request must be initiated within 30 days of the purchase date.

3. Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., skincare, cosmetics)
  • Custom or personalized items
  • Digital products (e.g., downloadable software, eBooks)
  • Gift cards
  • Clearance or final sale items

4. Return Process

To initiate a return, please follow these steps:

4.1. Contact Customer Support

Email our support team at returns@zyric.in with your order number, the item(s) you wish to return, and the reason for the return.

4.2. Receive Return Authorization

Our support team will review your request and, if eligible, provide you with a Return Authorization Number (RAN) and detailed instructions on how to return your item(s).

4.3. Ship the Item

Carefully pack the item(s) and include the Return Authorization Number (RAN) provided by our support team. Ship the package to the address provided in the return instructions. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be processed and credited to your account may vary depending on your payment provider.

6. Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at returns@zyric.in with details of the defect or damage, and we will provide instructions for the exchange process.

8. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received and inspected, a gift certificate will be mailed to you.

9. Contact Us

If you have any questions about our Return Policy, please contact us at:

Address

5A Lohiya complex near vikash bhavan pin 272001
Email: info@zyric.in
Website: zyric.in

Last updated: 25-05-2024

Zyric

Welcome to ZYRIC, your one-stop destination for quality products and exceptional service. We are committed to providing you with a seamless shopping experience, from browsing our extensive catalog to receiving your order at your doorstep. Explore our range of products and enjoy secure payment options, fast shipping, and excellent customer support. Connect with us on social media and subscribe to our newsletter for the latest updates and exclusive offers.

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